Core Values

We commit to these values to guide our decisions and our behaviours:

Accountability, accepting our individual and team responsibilities, meeting our commitments, and taking responsibility for all of our decisions and actions.

Continuous Learning, maintaining our proficiency by a process of continually updating our knowledge and skills and empowering our staff and respecting their suggestions.

Dependability, committed and passionate about what we do.

Innovation, being creative in delivering value to our customers, shareholders, and community; accepting change and new ideas, and committed to continuous improvement in all areas. 

Integrity, employing the highest ethical standards, demonstrating honesty and fairness in every action that we take. We will undertake to provide only those services in which we are competent. 

Loyalty, to the company and its ideals and to external customers.

Professionalism, analyzing the needs of our customers competently and professionally, making honest recommendations to satisfy those needs based on all available information, and ensuring excellence in our service.

Respect, honouring the rights and beliefs of our fellow associates, customers, shareholders, suppliers and community; treating others with the highest degree of dignity, equality and trust. 

Safety, committed to ensuring the safety of our staff and customers.

Teamwork, promoting and supporting a diverse, yet unified, team and working together to meet our common goals.

Trust, between management and staff, and in relations with our customers